Director, Operations and Inclusion
Mai Truong serves as Freedom House's Director of Operations and Inclusion. In this capacity, she supports the COO in strengthening organizational efficiency and impact. She also leads Freedom House's Diversity, Equity, and Inclusion initiative and ensures the principles of DEI are embedded across all relevant operational areas of the organization.
Truong formerly served as the Director for Research Operations, managing various aspects of the Research department's projects and teams. She first joined Freedom House in 2012 to help expand Freedom on the Net, Freedom House’s annual survey of internet freedom in 65 countries around the world. Her internet freedom expertise has been cited in the New York Times, Quartz, Deutche Welle, Foreign Policy, and others.
Prior to joining Freedom House, Mai worked as an advocacy coordinator at the international humanitarian aid organization, Action Against Hunger, and was a research assistant at Yale University studying women’s rights and access to land in rural Uganda. She holds a bachelor’s degree in international studies from the University of California, San Diego and a master’s degree in international relations from Yale University.